Legal notice

KAOS CLOTHING WEBSITE TERMS OF USE

Last updated: 23 July 2026

1. About These Terms

These Website Terms of Use apply when you access, browse or use the KAOS Clothing website at www.kaosclothing.com.au, including any associated webpages, online store features, customer accounts, content, products and services available through the website.

The website is operated by KAOS Clothing, ABN 92 741 516 493 (“KAOS Clothing”, “we”, “us” or “our”).

By accessing or using the website, you agree to these Terms of Use. If you do not agree with these terms, you must not use the website.

These Terms of Use should be read together with our:

  • Privacy Policy;
  • Shipping Policy;
  • Refund and Returns Policy;
  • Contact Information; and
  • any other policies, product conditions or promotional terms displayed on the website.

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified, including rights under the Australian Consumer Law.

2. Eligibility to Use the Website

You may browse the website at any age. However, to place an order, you must:

  • be at least 18 years old; or
  • have the permission and supervision of a parent or legal guardian.

By placing an order, you confirm that you have the legal capacity and authority to enter into a binding agreement with us.

We may refuse service, restrict access, suspend an account or cancel an order where reasonably necessary to protect our business, customers, website or legal rights.

3. Permitted Use

You may use the website only:

  • for lawful purposes;
  • for personal and non-commercial shopping purposes;
  • in accordance with these Terms of Use; and
  • in a manner that does not interfere with the website or another person’s use of it.

You must not:

  • use the website for any unlawful, fraudulent or malicious activity;
  • interfere with, damage or disrupt the website, its servers or connected networks;
  • introduce viruses, malware or other harmful technology;
  • attempt to gain unauthorised access to the website, customer accounts or systems;
  • scrape, harvest, extract or collect website information using automated tools without our written permission;
  • use bots or automated systems to purchase products, interfere with stock availability or obtain an unfair advantage;
  • impersonate another person or provide false or misleading information;
  • use the website to transmit spam or unsolicited advertising;
  • copy, reproduce or commercially exploit website content without permission;
  • infringe our intellectual property rights or the rights of another person; or
  • assist another person to undertake any prohibited activity.

4. Customer Accounts

You may be able to create a customer account to manage orders or access certain website features.

You are responsible for:

  • providing accurate and current account information;
  • maintaining the confidentiality of your login details;
  • preventing unauthorised access to your account; and
  • promptly notifying us if you suspect unauthorised access or misuse.

You are responsible for activity conducted through your account unless the activity resulted from something for which we are legally responsible.

We may suspend or close an account if we reasonably believe it has been compromised, used fraudulently or used in breach of these Terms of Use.

5. Product Information

We take reasonable care to ensure that product descriptions, images, sizing information, specifications, availability and other information displayed on the website are accurate.

However:

  • colours may appear differently depending on your device, monitor or display settings;
  • product images may be illustrative;
  • garment placement, print positioning and minor production details may vary;
  • measurements may have reasonable manufacturing tolerances; and
  • packaging may change without notice.

These qualifications do not limit your rights where a product does not match its description, sample or representation, or where the Australian Consumer Law otherwise provides a remedy.

You should review the product description and applicable size chart before ordering.

6. Intellectual Property

Unless otherwise stated, all material appearing on the website is owned by or licensed to KAOS Clothing.

This includes:

  • the KAOS Clothing name and branding;
  • logos, artwork and graphic designs;
  • clothing designs and print graphics;
  • photographs and product images;
  • text and product descriptions;
  • videos and audio;
  • website graphics and layouts;
  • slogans, collection names and promotional material; and
  • software and other website content.

You may view and temporarily download website material for your personal, non-commercial use.

You must not, without our prior written permission:

  • reproduce, modify, distribute, sell or publish our content;
  • print or manufacture products using our designs;
  • remove copyright, trademark or ownership notices;
  • use our branding in a way that suggests an association, endorsement or partnership;
  • create derivative works based on our designs;
  • use our content to train, develop or improve an artificial intelligence model or image-generation system; or
  • use our designs, images or product information for resale, commercial advertising or competing products.

No ownership rights are transferred to you through your use of the website or purchase of our products.

7. User Content, Reviews and Submissions

The website may allow you to submit reviews, photographs, comments, feedback, ideas or other material.

You retain ownership of content you submit. However, by submitting content to us, you grant KAOS Clothing a non-exclusive, worldwide, royalty-free licence to use, reproduce, resize, edit, publish, display and share that content for purposes connected with operating, promoting and improving KAOS Clothing and its products.

This licence continues until you withdraw your permission, except where the content has already been incorporated into published marketing material or where continued retention is reasonably required by law.

You confirm that:

  • you own the content or have permission to submit it;
  • the content is accurate and not misleading;
  • any opinion expressed is genuinely held;
  • the content does not infringe another person’s rights;
  • you have obtained permission from identifiable people shown in submitted photographs or videos; and
  • the content is not unlawful, abusive, defamatory, discriminatory, obscene, threatening or malicious.

You must disclose any payment, free product, discount or other incentive received in connection with a review or endorsement.

We may moderate, decline to publish or remove submitted content where we reasonably believe it breaches these terms or applicable law.

8. Third-Party Services and Links

The website is hosted and supported by Shopify and may use third-party services for functions such as:

  • payment processing;
  • account management;
  • analytics;
  • advertising;
  • email marketing;
  • order fulfilment;
  • shipping;
  • customer reviews; and
  • social media integration.

Third-party services may have their own terms and privacy policies.

The website may also contain links to websites we do not control. A link does not necessarily indicate that we endorse the third party or its content.

To the extent permitted by law, we are not responsible for the availability, security, content or practices of independent third-party websites or services. You should review their terms before using them.

Purchases made directly through the KAOS Clothing online store are transactions between you and KAOS Clothing, even though Shopify or another provider may supply the underlying technology.

9. Website Availability

We aim to keep the website accurate, secure and available. However, we do not guarantee uninterrupted or error-free access.

We may temporarily restrict or suspend access for:

  • maintenance;
  • security updates;
  • technical problems;
  • system improvements;
  • events beyond our reasonable control; or
  • suspected misuse.

We may change, update, withdraw or discontinue website features at any time. Where a change affects an existing accepted order, we will continue to honour our obligations in relation to that order unless otherwise agreed with you or permitted by law.

10. Errors and Corrections

The website may occasionally contain typographical errors, technical errors or inaccurate information relating to matters such as product descriptions, pricing, promotions, stock levels, delivery charges or availability.

We may correct an obvious error and update the website.

If an error materially affects an order you have placed, we will contact you and offer an appropriate solution, which may include:

  • proceeding with the corrected information with your agreement;
  • offering a suitable alternative; or
  • cancelling the affected item and providing a refund.

Nothing in this section permits us to engage in misleading or deceptive conduct or avoid an accepted order merely because fulfilling it has become less commercially convenient.

11. Website Information

General information published on the website is provided for shopping and informational purposes.

You should not rely on website content as professional, medical, legal, safety or financial advice.

Care instructions, sizing guidance and product-use information should be followed carefully. Where a product includes specific warnings or instructions, those warnings and instructions form part of the product information.

12. Security

We take reasonable measures to protect the website and customer information. However, no internet transmission or electronic storage system is completely secure.

You are responsible for using appropriate security measures when accessing the website, including:

  • maintaining secure passwords;
  • keeping your device and software updated;
  • avoiding suspicious links;
  • logging out of shared devices; and
  • notifying us of suspected account misuse.

Our collection and handling of personal information is addressed in our Privacy Policy.

13. Privacy and Electronic Communications

Our Privacy Policy explains how we collect, hold, use and disclose personal information.

When you place an order or create an account, you agree that we may send you service-related communications, including order confirmations, payment notices, shipping updates, account notifications and customer-service messages.

Marketing communications will be sent in accordance with applicable law. You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

Unsubscribing from marketing communications will not prevent us from sending communications necessary to manage an order, account or customer-service request.

14. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, you may be entitled to a repair, replacement, refund, cancellation or compensation where goods:

  • are faulty or unsafe;
  • are not of acceptable quality;
  • do not match their description or sample;
  • are not fit for a disclosed purpose; or
  • fail to meet another applicable consumer guarantee.

These rights apply independently of any manufacturer’s warranty, voluntary change-of-mind policy or stated return period.

Our Refund and Returns Policy provides additional information about requesting a remedy. That policy does not exclude or limit your rights under the Australian Consumer Law.

15. Limitation of Liability

Nothing in these Terms of Use excludes, restricts or modifies:

  • the Australian Consumer Law;
  • liability for fraud or fraudulent misrepresentation;
  • liability for wilful misconduct;
  • liability for death or personal injury caused by negligence where it cannot lawfully be excluded; or
  • any other right, guarantee, condition, warranty or liability that cannot lawfully be excluded or limited.

Subject to those rights, and to the maximum extent permitted by law:

  • we are not responsible for loss caused by your unlawful or unauthorised use of the website;
  • we are not responsible for loss caused by third-party websites or services outside our reasonable control;
  • we are not responsible for indirect or consequential loss that was not reasonably foreseeable when you used the website; and
  • our liability will be reduced to the extent that your acts, omissions or failure to take reasonable precautions contributed to the loss.

Where a guarantee relating to services can lawfully be limited, our liability may, at our option, be limited to:

  • supplying the relevant services again; or
  • paying the reasonable cost of having the services supplied again.

This section applies only to the extent permitted by law.

16. Indemnity for Misuse

To the extent permitted by law, you agree to compensate KAOS Clothing for reasonable loss, liability or expense directly resulting from:

  • your unlawful use of the website;
  • your deliberate or fraudulent breach of these Terms of Use;
  • content you submit that infringes another person’s rights; or
  • your intentional interference with the website or its security.

This obligation does not apply to loss caused or contributed to by KAOS Clothing, nor does it require a consumer to indemnify us for matters outside the consumer’s control.

17. Suspension and Termination

We may suspend or terminate your access to the website or customer account where we reasonably believe that:

  • you have materially breached these Terms of Use;
  • your account is being used fraudulently;
  • your conduct threatens the security of the website;
  • your conduct infringes another person’s rights; or
  • suspension is required by law.

Where reasonably practicable, we will give you notice and an opportunity to address the issue.

Termination does not affect rights or obligations that arose before termination, including obligations relating to intellectual property, accepted orders, payments, liability or dispute resolution.

18. Changes to These Terms

We may update these Terms of Use to reflect changes to:

  • our website or services;
  • business operations;
  • technology;
  • third-party providers; or
  • legal and regulatory requirements.

The updated terms will be published on the website with a revised “Last updated” date.

Material changes will apply from the date stated in the updated terms and will not retrospectively alter an order already accepted unless required by law or agreed with you.

Your continued use of the website after revised terms take effect constitutes acceptance of the revised terms.

19. Severability

If any provision of these Terms of Use is found to be invalid, unlawful or unenforceable, that provision will be read down to the extent necessary.

If it cannot be read down, it will be severed without affecting the remaining provisions.

20. No Waiver

A failure or delay by either party to exercise a right under these Terms of Use does not waive that right.

A waiver is effective only when it is clearly given in writing.

21. Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia.

Subject to any rights you may have to bring a claim elsewhere under applicable consumer law, the parties submit to the jurisdiction of the courts and tribunals of New South Wales and the Commonwealth of Australia.

22. Complaints and Disputes

Please contact us first if you have a complaint or dispute relating to the website.

We will make reasonable efforts to investigate and resolve the matter fairly.

Nothing in this section prevents you from contacting NSW Fair Trading, the Australian Competition and Consumer Commission, another consumer-protection body or a court or tribunal with jurisdiction.

23. Contact Details

Questions about these Terms of Use may be directed to:

KAOS Clothing
ABN: 92 741 516 493
Unit 2, 8–20 Queen Street
Revesby NSW 2212
Australia

Email: kaosclothingau@gmail.com
Phone: 0468 322 974
Website: www.kaosclothing.com.au